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Common queries answered

Frequently asked Questions

Shipping times vary based on your location and the shipping method selected at checkout. You’ll receive a confirmation email with tracking information once your order has shipped.

We accept returns and exchanges within [X] days of delivery. Items must be unused and in original packaging. Visit our Returns & Exchanges page for full details.

If your order hasn’t shipped yet, contact us as soon as possible at [support email/contact form link]. We’ll do our best to update your address.

Once your order ships, you’ll receive an email with a tracking link. You can also track your order via your account page.

Our support team is here to help! Reach out via our Contact Us page or email us at [support email].

Contact us immediately. If your order hasn’t shipped yet, we can update the address. If it has already shipped, we’ll help you explore possible solutions.

Yes, we do! Shipping times and costs vary by destination. You’ll see available options at checkout.

Depending on product availability and warehouse locations, your items may ship separately. You’ll receive a tracking number for each package.

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We’d love to hear from you! Whether you have a question, feedback, or just want to say hello, we’re here to help. 📩 Email: [support@inovalux.com]
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